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Frequently Asked Questions

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Question: How does it work?

Answer: Through clinical studies it has been demonstrated that the Zerona low-level laser stimulates the fat cell to emulsify that fat within the cell. Then the liquefied fat moves from inside the cell through a temporary pore formed in the cell membrane to outside the cell where it is in the interstitial space until absorbed by the lymphatic system. This results in millions of fat cells becoming smaller so inches are reduced off the waist, hips and thighs. The fat cells are not injured in any way by this process.


Question: What can I expect at my appointments?

Answer: You can expect 40 minutes to relax, read or do absolutely nothing. The Zerona laser treatment is completely painless. There is no noise or any sensation whatsoever while being treated. At each treatment, you will be met by your technician who will position the laser at the desired areas of the body. He/she will step out for 20 minutes while the front side of your desired body area is treated and then will return to reset the laser for the backside of your desired body area for an additional 20 minutes. Laser treatments will be followed by 10 minutes of vibration plate, which helps with lymphatic drainage. After you are done you can get back to your normal activities immediately with no downtime, pain, swelling or any discomfort. This is a symptom-free process except for losing unwanted inches.


Question: What happens if I miss an appointment?

Answer: It is not recommended that you miss an appointment. Prior to starting the Hourglass Laser, it is important that you are committed to the recommended lifestyle protocol. If you aren't able to make it to your appointment please contact us a day in advance.


Question: Are than any limitations to what I can do while using Zerona?

Answer: No. During the treatment period, you can continue your normal activities. It is strongly recommended that you commit to and follow the Wellness Protocol. Stay hydrated (8 to 10 glasses of water a day), continue to eat healthy, exercise (walk at least 30 minutes a day), and abstain from alcohol and caffeine.  Alcohol and caffeine interfere with the lymphatic process to metabolize the fat which can decrease your results.


Question: What areas of the body can I use the Zerona laser on?

Answer: The Zerona laser can be used effectively on essentially every part of the body where localized fat deposits exist that are resistant to diet and exercise. Most clients start with treating the waist, hips and thighs which can all be targeted in 1 treatment. Other areas include upper arms, bra-line fat, inner knees, back fat and buttocks.


Question: Is it covered by insurance?

Answer: No, the Zerona Fat loss Program is considered elective and is not covered by insurance.


Question: Is it safe?

Answer: Yes, there is no risk involved in using the Zerona low-level laser therapy and it is considered a safe alternative to invasive procedures such as tumescent liposuction, lipo dissolve, and other non-invasive devices like the Accent, VelaShape, and Thermage which rely on heating the tissue and can cause discomfort. None of these have the proven data showing how fat cell size is reduced like the Zerona. The Zerona laser treatment is 100% non-invasive and causes no bruising, scarring and has zero downtime. During the treatment, you will feel no discomfort, no anesthesia will be used and you can assume normal activities immediately following each treatment.

The Zerona Laser treatment doesn't come with the risks of cold sculpting, as supermodel Linda Evangelista was devastated to find out.


Question: Is it safe if I have a medical condition such as diabetes?

Answer: Yes, with two exceptions. If you are pregnant or think you may be pregnant, Zerona laser should not be used. Additionally, if you have a pacemaker, this treatment may not be for you. There are no known detrimental risks but potential unknown risks may exist. Zerona may not be as effective on clients with diabetes or thyroid disorders where the metabolic system is potentially impaired. Please consult with your doctor to discuss whether you are a good candidate for Synergy Body Balance Wellness Program based on your medical history.


Question: How long has the Zerona laser been used?

Answer: The Zerona has been used in studies since 2008 and has been used by physicians in practice since early 2009. The same Erchonia Low Level Laser technology has been used to safely assist with tumescent liposuction since 2001 and was established as a proven method to release fat cells immediately prior to liposuction surgery. Low level lasers have been in use for over 40 years for treatment of many different conditions such as chronic pain, would healing, and many other orthopedic conditions.


Question: Is the Zerona Laser effective?

Answer: Yes. You can expect to lose between 3 and 9 inches from your waist, hips, and thighs in addition to a reduction in clothing size by following the recommended guidelines. Additionally, patients have noticed an improvement in the appearance of cellulite.


Question: How long do results last?

Answer: By maintaining a healthy diet and exercise you can expect long-term results. The Synergy Body Balance Wellness Program is especially ideal for 2 types of people:  

  • Those that are already following a healthy diet and lifestyle and want to remove localized pockets of fat.
  • Those who want to use the Synergy Body Balance Wellness Program to “jump start” their slimming efforts as motivation for maintaining a healthier and slimmer lifestyle.

Question: Can I do the procedure multiple times? And how soon after my last treatment can I do a second treatment?

Answer: Yes, with additional treatments you can expect to see improved results. You can start an additional series of Zerona treatments immediately following your last treatment.


Question: How long does it take to begin seeing results?

Answer: Some can see results after only a few treatment sessions as their clothes fit more loosely. Many actually see the difference after 4 to 6 sessions. During the program, family and friends often notice the difference, too.


Question: Is everyone a good candidate for the Zerona Fat Loss Program?

Answer: Most are good candidates. Even people who are not overweight can lose inches. Discuss your health background with your physician and ask any questions about your particular areas of concern.